Terms & Conditions

Before placing your order on Alex Cannabis Clinic, please go through the terms and conditions of our website.

 

INTRODUCTION

While you are accessing to the https://alexcannabisclinic.com/, you are accepting to be bound by the terms and conditions of Alex Cannabis Clinic. These terms and conditions are applicable to every buyer, visitor, user, or any other person who is willing to avail the products from our online medical marijuana store.

Your access to and use of the service is conditioned on your acceptance of and compliance with these terms.

To avail any kind of service on our online website, you must have to be at least 19 years old or above. While using this website, you agree with the terms and conditions and ensure that you are at least 19 years of age.

 

PLACING YOUR ORDER

You can go through the wide range of products available on our website as a guest browser. But while placing an order on our website, you have to register and create a free account. Once your order is confirmed, we will issue an Order Number with other related details for you. By placing an order you confirm to purchase the selected product from our online medical marijuana store. We will provide you with all the related details via e-mail. The information contained on the Alex Cannabis Clinic’s website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any products; however, Alex Cannabis Clinic will make every effort to supply your product at your doorstep with a discreet packaging. We will send you the order confirmation and the tax invoice via email. Well, Alex cannabis Clinic reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders without any prior information. Once you receive an e-mail from us regarding the confirmation of shipment of the product you ordered indicates the acceptance of your order. Well, due to any unavoidable circumstances or any technical fault, if you cannot send you the shipment confirmation mail, we will connect you via telephonic call.

 

PAYMENT METHODS AND PROCESSING

For buying any kind of medical marijuana strain or the other related products you must have to make the payment confirmed first. At Alex Cannabis Clinic, we do not offer cash on delivery service. For a more convenient customer service, we are now accepting WireTransfer and crypto-currency. The shipment of your order will not start until we receive all the information we need. An order placed on a weekend or on a Public holiday will not be processed until the next business day. We have our business days from Monday to Friday, excluding the Public holidays. Once your payment is confirmed, we will send you a tax invoice via e-mail and that is the confirmation of your purchase. We will start your order delivery processing only after the confirmation of your payment.

 

PLEASE NOTE:

Due to some unavoidable circumstances, we are currently unable to accept the credit cards. While accessing this website, you agree that you will pay for all the products you purchase through the Services and that Alex Cannabis Clinic, has the right to change your payment method for any products purchased, and for any additional amounts (including any taxes varying in different regions, as applicable), that may be accrued by or in connection with your account. You are responsible for the payment of all fees once providing Alex Cannabis Clinic, a valid payment method for payment of all fees. For any further information on your ordering and billing please contact our representatives at Info@Alexcannabisclinic.Com

Any amount of the applicable sales tax of your region will be added with the total purchased amount from Alex Cannabis Clinic. This tax may vary depending on the region from where you are ordering a product.

 

ALL SALES ARE FINAL

Alex Cannabis Clinic has the right to change the price of any product available on the website without any prior notice. We do not provide any additional promotion or price reduction on any sale product(s).

If a product becomes unavailable following a transaction prior to a purchase, your sole remedy is a refund or exchange. If there is any unreasonable or abnormal delay in the delivery of your product, we will either replace or refund the price paid by you, depending on the situation.

 

TITLE TO AND RISK IN GOODS:

Title to all goods will pass to you on the later of:

Alex Cannabis Clinic being satisfied with the outcome of any credit, refunds, replacement, and exchange in relation to a customer of their purchase a complete and accurate order being placed and submitted by you to Alex Cannabis Clinic; and the successful processing of your payment.

Unless you have the (mandatory) signature sticker at the time of placing your order, you assume all risks of theft or loss of goods occurring during transportation and delivery.

PRICES:

Alex Cannabis Clinic reserves the right to bring out any changes or modification to the prices of the products available on the website. Well, we always seek to list the prices of the products in the most competitive way. All the prices of the products displayed on the digital showcase of our website exclude the shipping charges for the products. The shipping cost will be separately charged, which is shown on the product page and will be calculated upon the zip-code or post-code entry.

 

Please note that the promotional prices do not apply to bulk or any other order(s).

SUPPLY OF YOUR PRODUCTS

As per our terms and conditions, we will start our delivery process, only after the confirmation of the payment. You will receive an e-mail on behalf you Alex Cannabis Clinic regarding the tax invoice and a tracking number of your order, while your product will be dispatched for the shipping.

DELIVERY OF YOUR PRODUCT

Once your payment is confirmed and you receive the tax invoice from Alex Cannabis Clinic, we will take around 2-3 business days on an average for the delivery of your product and it varies on the location from where you have placed the order. The estimated time of delivery will be shown while you will check out for your product(s). At Alex Cannabis Clinic, we have a highly professional delivery team, who will make every possible effort to deliver your product within the estimated time period. The estimated delivery days exclude the Public holidays and only counts the business days of our enterprise i.e., Monday through Friday. Though we make every possible effort to deliver your product within the estimated time, in case if you do not receive your product within the estimated time please contact us at Info@Alexcannabisclinic.Com. We also recommend you to visit the “My Account” section on our website to check the delivery status of your product(s). Unless otherwise agreed by us, we will deliver your product (s) to the address indicated on your order confirmation. If no one is there available to receive the order, our delivery boy will leave a notice card so that you can pick that up from your local post office.

SHIPPING CHARGES

Well, at Alex Cannabis Clinic, we ask from you a minimal rate of shipping charges for your product. The shipping charges may vary based on the volume of the product(s) ordered and the geographical domain of the delivery address of the product.

COUPONS

For a more convenient buying of medical marijuana, Alex Cannabis Clinic may provide some kind of discount coupons from time to time for the existing or new customers. These coupons can only be used towards the payment of the products on our website. Each coupon can only be used only once and only one coupon per order will be applicable. Any product on sale omits the use of the coupon. Alex Cannabis Clinic has the right to determine the content of the coupons in its absolute discretion.

CONSUMER GUARANTEES

At Alex Cannabis Clinic, we believe in customer satisfaction. In case of any unavoidable circumstances, if any product you have ordered has a minor defect, we will provide you a repair or offer you a replacement or refund of your payment. But in case of a major defect, you are entitled to:

  • Refuse to receive the product and claim a refund.
  • Reject the delivery and receive an identical delivery, or one product of the similar value if reasonably available.
  • Keep the goods and receive compensation for the drop in value caused by the problem.
  • This also applies to any product that is lost in Transit during delivery if you have accepted the (mandatory) signature request.
  • In case of a defective product delivery, you may also contact us at Info@Alexcannabisclinic.Com and our customer service representative will help you to claim your replacement or refund.
  • If a replacement or return of the product required, you have no need to pay any further shipping charges.



ADDITIONAL ALEX CANNABIS CLINIC WARRANTIES


At Alex Cannabis Clinic, we offer you a Guaranteed Delivery of your product and is honored at the sole discretion of Alex Cannabis Clinic.


If you think that your products have been lost in transit, or a particular product is missing or has been returned to sender for any unknown circumstances, please contact us via email at Info@Alexcannabisclinic.Com. We recommend you to notify us this claim once your order has missed the estimated time of delivery or a day after the estimated delivery time. When we receive a claim within that time, we determine that the product is lost or defective. In case, if the claims are made more than 3 days after the delivery, we may ask the details of the concern along with the full details about the way the product(s) has been used before authorizing the return of the project. We will ask you to upload a picture of the product and your order that is being issues a claim. Where a product is authorized for return, Alex Cannabis Clinic will pay the cost of returning the product. Once you have accepted the (mandatory) signature request, you will receive all the guaranteed products on our website. Well, you can ask for the refund or replacement of the product only in case of a major damage to your product and the replacement of the previous product also covered by the same warranty.


RETURNING A PRODUCT


RETURN AUTHORISATION NUMBER – A MUST HAVE


A Return Authorisation (RA) number is required for the replacement of the products or refunds. Where the customer service has provisionally determined that a product is defective, Customer Service will issue you with an RA number. The damaged product cannot be returned without the RA number. The product should be packed in the original, unmarked package including any accessories that were shipped with the product. If the accessories and/or the package have been tampered with, we will only provide you with a partial refund.


ORGANISING A RESHIPPING OF PRODUCTS


In case of any replacement of the product(s), Alex Cannabis Clinic solely bears all the charges for the reshipping of the product(s) once after your replacement is confirmed. For the confirmation of the reshipping of a product, you must have the RA number from the customer service executives of Alex Cannabis Clinic. You must upload the picture of the unopened package in its sealed bag of the missing product or defective product and our customer service executive will send you an e-mail with a PDF voucher containing the RA number against your defected product.


WHEN A REPLACEMENT PRODUCT IS ARRANGED


A replacement of the product will be processed only after the confirmation of the claim on your product. The order will be shipped on the previous delivery address and we will not charge any shipping cost for the reshipping of your product. The delivery time of the reshipped product will be the same as mentioned on the original product. All the consumer guarantees that were applicable to the original product; will also be applicable to the reshipped product.


YOUR DATA – USE AND PROTECTION


While placing an order, you agree that we may store, process and use the data collected from your Order Form, for the purpose of the processing and delivery of your order. Indicating the appropriate section of your Order Form, you also agree that we may use your data in order to provide you with the related information of the products on Alex Cannabis Clinic that may be of your interest. In case if you do not agree to share your personal data with us for providing you with the information related to the products that you may have an interest; please contact our technical support team at Info@Alexcannabisclinic.Com.


PRIVACY


While you are accessing the website of the Alex Cannabis Clinic, you agree to be bound with the Privacy Policy of our online medical marijuana dispensary.


REVIEWS AND COMMENTS


Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide us, including without limitation, questions, reviews, comments, and suggestion (collectively, ‘Submission’) is and will be treated as non-confidential and non-proprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform works such Submissions by any means and in any form, and to translate and modify such submissions. All submissions shall automatically become our sole and exclusive property and shall not be returned to you.


In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant us to use the name that you submit with any review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and the other contents that you post on this website and that use of your reviews, comments and other content by us will not infringe upon or violate the rights any third party. You should never use a false e-mail address, pretending to be someone else than yourself, or otherwise mislead us and third parties as to the origin of any submission of content. Well, if any such incident found, we will remove those submissions including comments and reviews for any reason.


RESHIPPING


We will provide you with a free reshipping only for those orders that have been returned to us for our delivery error. Besides, in case of replacement of any product, we also offer a free reshipping of the product.


GENERAL


You shall not assign any rights and obligations under these terms and conditions whether in whole or in part without the prior written consent of the Alex Cannabis Clinic. Any unauthorized assignment shall be deemed null and void. If any provision of the terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the terms and conditions and the remainder of the provisions in question shall not be affected thereby. Neither our failure nor your failure to enforce any term and condition constitutes a waiver such term and condition. Such failure shall in no way affect the right to later enforce such term and condition. Alex Cannabis Clinic reserves the right to change the terms and conditions of sale at any time. The terms and conditions applicable to you are those on our website at the time you order a product. No employee or agent or representative of Alex Cannabis Clinic has the authority to vary any of the terms and conditions governing any sale.


To the extent permitted by law, Alex Cannabis Clinic is not liable for any delay in performing any of its obligations under these terms and conditions. If such delay is caused under any unavoidable circumstances, beyond the reasonable control of Alex Cannabis Clinic; the enterprise will be entitled to a reasonable extension of time for the performance of such obligations.